LISTED information technology firm Paxys Inc. reported an 82-percent rise in net profit for the first quarter of 2007 to P139.6 million from P76.6 million a year earlier. Service income, on the other hand, almost doubled to P808.24 million from P447.23 million the year before. Paxys attributed the increase to new work programs from US clients and consolidation of the results of unit Smart Salary, an Australian company engaged in salary packaging and other HR outsourcing services. In a report to the stock exchange, Paxys said for January to March, its unit Advanced Contact Solutions Inc. reported service revenues of P631 million, an increase of 41 percent from last year’s P447 million due to new work programs and rise in volume hours. Advanced Contact’s capacity has grown to 4,893 seats from 3,400 seats last year. Considered as one of the pioneers in the country’s call-center industry, Advanced Contact provides inbound customer services such as order taking, help desk and technical support; outbound services such as telemarketing, telecollection, and sales verification; and other outsourced services such as research, financial administration and human resource functions. It services both Philippine and foreign clients. Meanwhile, ScopeWorks Asia Inc. booked a loss of P1.6 million during the period from revenues of P6 million. The subsidiary provides outsourced transcription, editing and proofreading services. Earlier, Paxys’ affiliate, Malaysia-based Usaha Tegas Group, acquired a 24-percent stake in Panther/DCP Holdings LLC, a company that has investments in customer relationship management services. Panther/DCP, a company controlled by the New York-based private equity firm Diamond Castle Holdings LLC, just completed its acquisition of PRC, LLC, a market leader in managing and building customer relationships. “The investment made by our affiliate will further strengthen ties between the companies and provide increased stability and new growth opportunities for both businesses,” said Paxys chairman Tarcisio Medalla. The Usaha Tegas Group is a leading conglomerate in Malaysia with significant interests in a diverse range of industries, including telecommunications, broadcast and media, power generation, oil and gas marine services, gaming, hotel and property, among others.
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